Data Deletion

1. Log in at textwatson.com.
2. Go to Settings and scroll to Close account.
3. Type your company name to confirm, then close the account.

This permanently and immediately deletes your dashboard login, your crew list, all of your posts and photos, and any social-account connections (including your connected Facebook Page access token), and releases your dedicated Watson phone number. It cannot be undone.

Prefer we do it for you? Email info@hitselectagency.com from the email address on your account and ask us to delete your data. We will remove it within 30 days and confirm when it is done.

If you just want to revoke Facebook access without closing your whole account, open Settings and choose Disconnect under Facebook Page. This deletes the stored Facebook access token, and Watson immediately stops accessing or posting to your Page. You can also remove Watson from your Facebook account under Settings & Privacy → Settings → Business Integrations.

Job photos are automatically deleted from our storage within 7 days of being received, whatever the post's status. When you close your account, everything above is removed. The one exception is a minimal SMS opt-out record (a phone number and the date it opted out, with the name removed) that carriers require us to retain as proof of consent and opt-out. We never sell your data.